Rise of the machines: How AI is changing the face of Recruitment

Apr 4, 2023

There’s no denying it. AI is about to change our lives. Forever.

The first quarter of 2023 has been a-buzz with announcements and new variants of generative AI, bringing a storm of questions and concerns. Will ChatGPT be the game-changer it’s being touted online? Will Google Bard ever get anything right? Will BingAI fall as flat as the browser? We’re here to give you our tried and tested run down on what we think AI will bring to the recruitment and cybersecurity world.

Revolutionising Recruitment & Cybersecurity: Will ChatGPT be your new AI sidekick?

In today’s highly competitive job market, staying ahead of the curve in attracting, screening, and recruiting top talent is crucial for companies. This is where automation comes into play, and AI tools like ChatGPT are fundamentally transforming the recruitment landscape.

However, with over one million users signing up to ChatGPT in the first five days of its beta launch, the platform is now saturated with like-minded people asking the same questions and ultimately getting the same answers. While ChatGPT can give you a nudge in the right direction when creating compelling candidate copy, it’s not a magic bullet. It’s great at providing the framework for creating an attractive job advert, but ultimately, you still need the power of the human mind to make it different from every other piece of AI-generated content that’s quickly filling up job boards.

Don’t get us wrong, ChatGPT has the right ideas and can certainly help give your job ads a boost. But, to stand out in a sea of AI-generated content, you need to bring something unique to the table. This is where recruiter creativity and expertise come in. Use ChatGPT as a tool, but don’t rely solely on it. The human touch is still essential for creating compelling, distinctive job adverts that will attract the right candidates to your company.

On the flip side, hiring managers and recruiters are finding their job a bit more challenging. Why? Because candidates are getting smart and using ChatGPT to create their CVs, cover letters, and personal statements.

But wait, are they hitting the mark with the right keywords and phrases? The answer is yes! Thanks to the powerful prompting capabilities of ChatGPT, candidates are getting ahead of the game by tailoring their applications to the job requirements. This means they can potentially bypass the ATS (Applicant Tracking System), which is designed to filter out CVs that don’t match specific criteria.

However, the big question is, are these CVs truly original? Sadly, the answer is no. Here at Wildcat Careers, we’ve put ChatGPT to the test. We asked it to create job adverts, descriptions, CVs, and communications specifically for the Cyber Security sector, and guess what? We found almost identical copies of the text online, just a quick Google search away.

So, while ChatGPT is indeed making things more interesting, it’s not necessarily creating entirely original content. Eventually, both job seekers and employers will be able to spot the difference between human-written content and AI-generated content. And that will soon be the marker between hire and no-hire decisions.

Will AI replace the Recruiter?

There’s no doubt that AI has the potential to revolutionise the industry by automating many of the low-value, high-volume tasks that recruiters currently spend hours on. But the big question on everyone’s mind is, will AI replace recruiters one day?

While some experts predict that AI will fully automate certain recruitment functions like screening, sourcing and assessment, others anticipate a future of augmented intelligence where AI technology enhances rather than replaces human capabilities. So, what does this mean for the recruitment industry?

The recruitment sector has been relying on Applicant Tracking Systems (ATS) to automate the screening process of candidate search and hire. However, when it comes to high-volume jobs, AI has the potential to supercharge the screening process by helping ATS to identify good candidates among vast candidate pools. By leveraging machine learning, CVs can be enriched with social media and digital links, while unconscious bias can be removed using screening tools.

However, it’s worth remembering that AI models like ChatGPT are limited by the quality and accuracy of the data they are trained on, as highlighted in Forbes’ February report ‘Is ChatGPT Sexist?‘. Although these emerging Large Language Models (LLMs) have the potential to revolutionise the recruitment industry, they are not infallible. The training data they use is flawed, and therefore, they are not a complete substitute for human recruiters. A further consideration is the laws that govern AI. With the European Union leading the way in AI Standards, generative AI tools have already been classed as ‘high risk’ for sensitive sectors including recruitment.

So, while AI may not replace recruiters entirely, it will make the recruitment process more efficient and interesting. The human touch and intuition will always be needed to ensure that the recruitment process is safeguarded, but AI will undoubtedly be an asset in streamlining candidate screening and selection.

The Future of AI and Recruitment: What Next?

It’s undeniable that AI is making a significant impact on the recruitment game, with over 80% of US workforces in the Cybersecurity and IT Managed Services sectors utilising AI to enhance their hiring processes. Tools like ChatGPT have been proven to increase the pace of recruitment processes, and with the growing investment in AI, it’s only a matter of time before recruitment services are split between AI-powered and those that still rely on human expertise.

However, at Wildcat Careers, we believe that the human touch should always come first. With Jane Matthews at the helm, we are committed to providing recruitment solutions that are human-focused and human-first, particularly in the Cybersecurity and Managed Service Provider sectors. While we acknowledge the benefits of AI, we firmly believe that a human recruiter’s expertise and intuition cannot be replaced by technology. Our approach is to combine the power of AI with human expertise to create a recruitment process that is efficient, streamlined, and ultimately, human-centric.






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